The Ultimate GuideTo Delivering the best Customer Experience Using the Machine Learning
When it comes to ranking what's important in the e-commerce industry, customer experience is quickly surpassing price, and in some bases, even the product itself.
To deliver the best customer experience, you first need to understand your customers at a basic level - habits, preferences and location. Once you know who your customers are, you can start to understand their individual preferences and choices. Tools out there help you achieve this via Machine Learning, a branch of artificial intelligence. Want to learn how? Let's dive in.